Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are hereby informed that the data controller responsible for processing personal data through this website is:

HAZI BUSINESS SOLUTIONS, S.L.

- Tax ID (NIF): B75266924
- Registered address: Calle Escolta Real 28, 2ºD, 20008 Donostia-San Sebastián (Gipuzkoa), Spain.
- Email address: hazibs@hazibs.com
- Website: www.hazibs.com

2. What personal data do we process?

The personal data we process will depend on how the user uses this website.

Through the contact form, we may request:

- First name and surname
- Company (if applicable)
- Email address
- Telephone number (if provided)
- Message content
- Any other information voluntarily included by the user in their enquiry

In addition, certain technical data relating to browsing activity may be processed through the use of the website, always in accordance with the user's consent preferences.

3. Purpose of processing

Personal data will be processed for the following purposes:

- To respond to enquiries submitted through the contact form.
- To manage requests for information about our services.
- To maintain communications relating to the enquiry submitted.
- To improve the quality and security of the website.
- To obtain anonymous browsing statistics through analytics tools, provided that the user has given their consent.

Under no circumstances will the data be used to create automated profiles or to make decisions based exclusively on automated processing.

4. Legal basis for processing

The legal bases that legitimise the processing are:

Responding to enquiries

Legal basis:

- Taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR); and
- Consent of the data subject where necessary (Art. 6(1)(a) GDPR).

Statistical analysis through cookies

Legal basis:

- Consent given by the user in accordance with Article 6(1)(a) GDPR.

5. Data retention

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected.

As a general rule:

- Enquiries submitted through the contact form: up to 24 months from the date of the last communication.
- Where a commercial relationship is established, the data will be retained for the duration of that relationship and subsequently for the periods required by law.

6. Recipients of personal data

As a general rule, HAZI BUSINESS SOLUTIONS, S.L. will not disclose personal data to third parties.

However, certain service providers required for the operation of the website may have access to the data, acting as data processors, such as:

- Web hosting provider (GoDaddy).
- Email service provider.
- Technology providers involved in maintaining the IT infrastructure.
- Analytics service providers, where the user has accepted the corresponding cookies.

All such providers are subject to the relevant legal and contractual obligations regarding data protection.

8. Rights of data subjects

Users may exercise the following rights at any time:

- Right of access.
- Right to rectification.
- Right to erasure.
- Right to object.
- Right to restriction of processing.
- Right to data portability.
- Right to withdraw consent.

To exercise these rights, users may contact the data controller in writing at its registered address or by email at: info@hazibs.com

The request must identify the right the user wishes to exercise and may require proof of identity where necessary.

Likewise, if users consider that their rights have not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).